Wellbeing Service

The Wellbeing Service promotes physical, mental, emotional and spiritual wellbeing and facilitates building up resilience and healthy living to support you on your journey through University. Provides advice on help and support for mental health issues.  Our Wellbeing Adviser, Ellie Eracleous is a qualified counsellor and a registered member of BACP, with a background in Psychology and a Masters in Counselling. 

The Stay-on-Course Programme aims to provide rapid support to those students.

If students experience wellbeing issues, including mental ill health, they can become withdrawn, disengaged and isolate themselves from student life, which can make it difficult for support to be provided to them.

Specifically, the Stay-on-Course aims at:

•  increased attendance of classes;
•  increased progression and retention;
•  improved student experience and satisfaction.

How it works

Stay-on-Course Team will engage with students who have self-referred or been referred to the Programme and offer them individual support. Each student will be routinely invited for a one-to-one appointment with a Stay-on-Course team member.

During the appointment, they will work with the student to develop a Stay-on-Course Plan that will list all the issues that the student has identified and suggest steps to address these. This can be done in a variety of ways, such as guided self help, general help from the Stay-on-Course Team, professional help from QMU staff (including the Disability Services and/or Counselling) or external help (GP, NHS, etc.).

The Stay-on-Course team member will follow up with students and support them to act on their Stay-on-Course Plan. They will keep an individual case record and, with the consent of the student, may share some of the information with Exam Boards (e.g. in support of extenuating circumstances application), the Personal Academic Tutor (e.g. if additional academic support is needed) and/or other QMU staff/departments, as appropriate.

The Stay-on-Course Team will support the student to access any other QMU support services, including Student Services Units, Effective Learning Service, et

For Students

IF YOU ARE STRUGGLING TO STAY-ON-COURSE

If you are finding it difficult to Stay-on-Course with your studies, your Personal Academic Tutor (PAT) can offer you academic support and/or direct you to the most appropriate student support service. The Stay-on-Course Team offer support to students who need help to get back on track with their studies and student life.

HOW DOES IT WORK?

STEP 1 Your PAT might refer you to the team or you can contact us directly to arrange an appointment.

STEP 2 At the appointment you will meet with one of the team to discuss any issues or difficulties you might have and what support is available. We will help you build a Stay-on-Course Plan to follow.

STEP 3 We will keep in touch with you to help you follow your Stay-on-Course Plan.

STEP 4 With your consent, we will keep your PAT/School up to date with the progress you are making on the Stay-on-Course Plan, so they can offer you extra academic help, if you need it.

STAY-ON-COURSE! Once you are back on track and things improve for you, we will still keep in contact occasionally, to offer friendly encouragement and to ensure that you continue to progress in your studies.

You can also contact us at any time by emailing stayoncourse@qmu.ac.uk

For Staff

We know that there are students who find it difficult to Stay-on-Course but do not seek help or support. As a result, their academic performance often begins to suffer. We are eager to offer such students early support, which could help them to quickly recover and Stay-on-Course, so the risk of them failing the module, the year, or their studies is reduced. Let us help you to help your students Stay-on-Course! IF YOU become aware that a student may benefit or is in need of support, AND the case does not clearly require support and referral to any of the specialised Student Support units (such as Counselling, Effective Learning Service, Disability Services, Student Funding etc.) LET US KNOW*, so we can:

• invite the student for a chat
• assess what type of support they need
• work with them to put together an individualised Stay-on-Course Plan
• help them follow the Stay-on-Course Plan and get back on track
• keep you informed of their progress regarding the above, with their consent
• securely record the information, so the exam boards and/or the student can make use of it, should that be required.

By putting the needs of the student at the centre, and working in cooperation with you, we can help them Stay-on-Course! * The student must always be asked for their consent to be referred for support. Students can also contact the Stay-on-Course Team directly. Contact: stayoncourse@qmu.ac.uk