Professional Advice and Services

Business, Enterprise and Management is able to offer a wide range of professional and consultancy services to both the public and private sectors. We have expertise in:

• Complaint Handling
• Dispute Resolution
• Ombudsman Practice
• Consumer Advice
• Customer Service
• Retail Business
• Hospitality and Tourism.

These general areas are enhanced with the particular specialisms of staff in Marketing, Small Business, Human Resource Management, eBusiness and Consumer Insight; for example we run trading standards courses (see link on the left).

QMU recognises the importance of a quick, effective response to organisations requiring the services of a consultant. In order to supply the growing demands of organisations in the consultancy field, the School also has developed links with associates who are full time consultants. This allows for a strong combination of theory and practice when consultancy work is undertaken, giving practical solutions to the problems of running large and small organisations.

Further information on the Consultancy Services of the Division of Business, Enterprise and Management can be obtained from Craig Cathcart.

See also the Trading Standards Courses and the Ombudsman, Dispute Resolution and Complaint Handling Courses.